Additionally, using the casual "Yoo" or "Hey" is almost always considered rude in professional or unfamiliar social contexts. When calling a business, you will often hear a professional recorded message detailing the department number.
Understanding Japanese Phone Customs: Listening and Identifying First
Mastering this balance is the first step to sounding fluent. In this scenario, you should state your full name and the company you represent immediately after the greeting.
The Universal Standard: "Moshi Moshi" Unlike other scenarios where you might use "Ohayou gozaimasu" (good morning) or "Konbanwa" (good evening), the phone line has its own dedicated phrase. When you need to say hello in Japanese on the phone, the standard daytime greeting of "Konnichiwa" is inappropriate, and using the casual "Genki" might sound overly familiar to a superior.
Understanding Japanese Phone Customs: Listening, Identification, and the First Greeting
" It is generally acceptable to repeat it once for emphasis, making it "Moshi Moshi, Moshi Moshi," especially if the connection is unclear. Answering the Call When the phone rings, the immediate response should be "Moshi Moshi.
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