Modern televisions have several settings that can cut the audio without you realizing it. If you recently switched to a new input source or a streaming stick, the TV might be trying to send sound to a "Speaker Out" port that has nothing plugged in.
Why TV Sound Off But No Mute: Checking Audio Output Settings
Navigating the Settings Menu If the quick fixes do not work, you will need to investigate the audio settings. " This menu determines where the sound goes.
A faint sound in the background indicates that the screen is on, which points to a specific internal component failure. You are looking to verify that the audio output is set to the correct port and that the television is not sending the signal to a dormant setting.
Why TV Sound Off But No Mute: Checking Audio Output Settings
Look for the mute icon, usually a speaker with a line through it, and ensure it is not active. The menu structure varies by brand, but the logic is generally the same.
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