This step protects both you and the company from potential fraud or theft. Walking into an Apple Store to pick up your iPhone is often the final, exciting step in the purchase process.
Verify iPhone Condition Before You Leave the Store
Check the exterior for any scratches or dents, and verify that the screen is free of dead pixels or cracks. However, you will still need to complete the final steps, such as setting up Face ID or Touch ID, creating a passcode, and connecting to a Wi-Fi network.
Power on the phone to confirm that the battery is charged and the basic functions are working correctly. Apple’s support ecosystem is robust, offering online resources, chat support, and in-person training sessions to help you get the most out of your new device.
Verify iPhone Condition Before You Leave the Store
It is essential to inspect the device before leaving the store to ensure it is in perfect condition. If you encounter any issues during the initial setup, you can schedule a follow-up appointment at the Genius Bar for hands-on assistance.
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