Verifying the Reset Was Successful After the reset completes, the device will attempt to reconnect to the T‑Mobile network. Release the button when the status lights begin to flash, indicating the device is restarting.
Fixing a T-Mobile Hotspot Unresponsive Interface with a Reset
Wait for the unit to reconnect to the T‑Mobile network, which may take up to two minutes. Use a paperclip or a SIM ejector tool to press and hold the button for approximately 10 seconds.
2 Locate the recessed Reset button and prepare a SIM ejector tool. A successful reset is confirmed when the status light changes from a flashing red or amber to a steady blue or green.
Fixing a T-Mobile Hotspot Unresponsive Interface with a Reset
3 Press and hold the Reset button for 15 to 20 seconds. Follow these steps to perform a soft reset: Locate the small recessed Reset button on your T‑Mobile hotspot device.
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