Adjusting Device Settings Setting Path Action Expected Outcome Settings > Battery > Battery optimization Find "Samsung Account" and set to "Don't optimize" Prevents the system from closing the app to save power. Similarly, running an older version of the Samsung Account app from the Galaxy Store can cause crashes if the app’s code has been updated for security.
Troubleshooting Persistent Crashes in the Samsung Account App
Data It is important to distinguish between clearing cache and clearing data. Find the Samsung Account app and swipe it up to close it.
If the crashing persists after clearing the cache, you may need to clear the data, but be aware that you will need to re-enter your password and reconfigure sync settings. Installing both the phone software and the app itself often resolves the crashing issue immediately.
Troubleshooting Persistent Crashes in the Samsung Account App
The cache stores temporary files that speed up the app, and deleting it is generally safe. Developers frequently release patches that fix bugs affecting specific apps.
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