Plug the device back in and wait for it to fully boot on the television. Ensure the modem is plugged into the wall outlet securely.
Troubleshooting ISP Problems Affecting Roku Connection
Wait for a full 60 seconds to discharge any residual power. In this scenario, your Roku has no internet to access, regardless of how strong your Wi-Fi signal appears.
You should always start by checking the status of your modem and router, as a problem at the source will prevent any device from connecting. If the problem disappears, you may need to install a Wi-Fi range extender or reposition the router to a more central location in your home.
Troubleshooting ISP-Related Roku Connection Problems
By default, Roku uses automatic DNS, which relies on your router to assign the correct addresses. Investigating Wireless Signal Interference For users relying on Wi-Fi, signal integrity is the most common culprit when the internet is not connecting to Roku.
More About Why is my internet not connecting to roku
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