When someone sends you funds, the amount lands in your PayPal balance. While convenient, these rates may differ from the mid-market rate you see online.
Using the PayPal Resolution Center for Disputes and Claims
If the problem persists, the Resolution Center is your primary tool. Managing Currency and International Transfers PayPal excels at handling cross-border transactions, but users must understand the implications of currency conversion.
Providing clear documentation and communication usually leads to a swift resolution. Payments to Friends and Family If you are splitting a bill or sending a gift, you should use the "Friends and Family" setting.
Using the PayPal Resolution Center for Disputes and Claims
This option is usually free when funded by a bank account or PayPal balance. You can open a claim for unauthorized transactions or file a dispute regarding a purchase that was not delivered or significantly not as described.
More About How to send and receive money with paypal
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