Periodically wipe the contacts and connectors with a dry cloth to prevent dust buildup. Keep the phone upright and free of thick cases or metal objects that might interfere with the signal.
How to Use the Output Ports on Your Mophie Power Station
Do not leave the device plugged in for weeks after reaching 100%, although the internal battery management system does offer some overcharge protection. Avoid using cheap, uncertified cables, as they can cause slow charging or even damage the internal circuitry.
If the device fails to charge, try resetting it by disconnecting all cables and waiting a few seconds before plugging everything back in. You should see a status light appear on the pad, and a confirmation sound or notification will indicate that charging has begun.
Using the Output Port While Charging the Power Station
If you are charging the power station itself, connect the USB-C power adapter to a wall outlet or a high-output USB port on your computer. It is safe to use the power station while it is plugged into the wall, allowing you to charge your phone continuously without depleting the power station’s reserve.
More About How do you charge the mophie
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