Field What to Include To Your specific Kaiser provider or select the "Provider's Office" option. Subject A concise summary of your reason for messaging.
Secure Messaging on Kaiser: A Step-by-Step Guide
Best Practices for Clarity and Efficiency To get the most helpful response, treat your message like a professional conversation. Always check your spam or bulk message folder if you do not see a response, as automated replies can sometimes be filtered there.
Messages are encrypted and viewed by clinical staff who can triage and respond appropriately. " This helps the administrative staff direct your message to the right person efficiently.
Kaiser Secure Messaging Step Guide
Avoid including sensitive information in the subject line and stick to factual descriptions. Similarly, if you need to discuss sensitive information that you do not want in a digital record, a direct phone conversation with your provider is often a better option.
More About How to email my doctor at kaiser
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