It erases friction from the customer journey, allowing for seamless experiences that span multiple touchpoints. On one hand, it opens the door to new revenue streams and expanded market reach.
Strategic Implications for Stakeakers Navigating Industry Convergence
Retailers are leveraging logistics networks to compete with dedicated delivery firms. Strategic Implications for Stakeholders Navigating this new reality requires a fundamental rethinking of strategy.
Legacy manufacturers are integrating software to become "service providers. Cloud computing provides the infrastructure, while the Internet of Things (IoT) embeds sensors into the physical world, generating the data that fuels these new interactions.
Strategic Implications for Stakeholders in an Industry Convergence Landscape
On the other, it invites disruption from agile players who do not carry the legacy baggage of established industries. They must map the adjacent possibilities, identify potential alliances or threats from outside their vertical, and build organizational agility.
More About Industry convergence
Looking at Industry convergence from another angle can help expand the discussion and give readers a second clear paragraph under the same section.
More perspective on Industry convergence can make the topic easier to follow by connecting earlier points with a few simple takeaways.
