Select "Safe Mode with Networking" to diagnose issues and download drivers. Dust accumulation in the cooling vents and fans can act as insulation, causing the CPU and GPU to overheat.
HP Laptop Troubleshooting Basics: Diagnosing Common Issues
Use compressed air to blow dust out of the air vents and cooling grilles. Restart your laptop and repeatedly press the F8 key (or Shift + F8) during boot to access Advanced Boot Options.
This can range from corrupted drivers to a failing hard drive or an interrupted Windows update. Power down the laptop and unplug it.
HP Laptop Troubleshooting Basics
Initial Assessment and Power Checks The first step in any troubleshooting process is to verify the most basic elements. Often, the issue is as simple as a faulty power adapter or a drained internal battery that is preventing the system from starting.
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