Personal: Context is King While "Moshi Moshi" is the go-to for standard calls, the level of formality shifts dramatically depending on who is on the other end. In this scenario, you should state your full name and the company you represent immediately after the greeting.
How to Say Hello Correctly on the Japanese Phone with Proper Etiquette
If you say "Moshi Moshi" in person, you might get a confused stare, but on the phone, it is the only safe and universally accepted greeting. This linguistic structure elevates the status of the listener and humbles the speaker, creating a harmonious interaction.
Keigo and Phone Etiquette: The Foundation of Japanese Calls The cornerstone of Japanese phone communication is politeness, or keigo. " These phrases essentially mean "I will put you through" and are imbued with layers of respect for the person you are connecting to.
How to Say Hello Correctly on a Japanese Phone Call
" It is generally acceptable to repeat it once for emphasis, making it "Moshi Moshi, Moshi Moshi," especially if the connection is unclear. Mastering this balance is the first step to sounding fluent.
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