Note that you will need to reprogram the remote afterward, but this ensures a clean slate. You must press and hold specific buttons in a precise order to access the reset menu.
DIRECTV Remote Factory Reset Guide
Users must ensure the remote is aimed directly at the receiver during this process. Factory Reset for Genie Remotes If you are using a Genie remote, the procedure differs slightly from standard models.
Keeping the remote sensor clean from dust also significantly improves response time and reliability. Wait for the remote to cycle through its settings, indicating a reset.
DIRECTV Remote Factory Reset Guide
Enter the code “97 2” using the number pad. This method clears the pairing list and refreshes the infrared module.
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