They may contend that the crack was inevitable given the phone's age and prior usage, rather than a specific fall. However, the definition of "accidental" is strict; damage resulting from wear and tear, gradual deterioration, or manufacturing defects is usually excluded and falls under product warranty rather than insurance.
Understanding Accidental Damage for a Cracked Screen Claim
This means if you drop your phone on a hard floor or it slips out of your hand during a walk, the resulting screen damage is generally a covered claim. Steps to Secure Coverage.
It is vital to dry a wet device thoroughly and assess internal functionality before filing a claim for the external glass. If you have an older device with significant scratches, dents, or a degraded battery, an insurer might argue that the device was already in a fragile state.
Understanding Accidental Damage for a Cracked Screen Claim
Conversely, a crack that occurs the moment the phone hits the pavement is an accident. Furthermore, policies often contain specific exclusions related to cosmetic damage.
More About Does phone insurance cover cracked screens
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