Including screenshots of error messages or billing statements can expedite the investigation process significantly. Typically, the main menu will offer options for programming, technical support, advertising, and corporate relations.
CBS News Billing Phone Number Contact for Support and Account Issues
The availability of live agents fluent in other languages varies by time zone. International Viewers and Correspondence Viewers located outside the United States may find that the automated menu offers options for international billing or regional content.
When you dial this line, you will be guided through an automated menu that allows you to select specific divisions. Addressing Billing and Account Discrepancies Questions regarding a CBS All Access subscription, billing statements, or changes to your account require a different level of support.
CBS News Billing Phone Number Contact for Support and Account Issues
Pressing the wrong button at the initial prompt is the most common cause of delays, so it is wise to review your reason for calling before listening to the prompts. The sales department operates on a separate network and requires a different protocol for contact.
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