This cascade ensures that every department and individual understands how their daily work contributes to the overarching corporate strategy. Kaplan and Norton transformed how leaders measure and manage organizational performance with their groundbreaking framework.
Implementing the Balanced Scorecard: A Living Document Approach to Strategy Execution
Leaders use these lenses to ensure no critical area of the business is overlooked or neglected in the pursuit of goals. Learning and Growth Often considered the foundation of the other perspectives, this area focuses on the intangible assets of the organization.
This executive team at Harvard Business School and consultants at Bain & Company developed a system that connects strategic objectives to measurable outcomes. The Four Perspectives of the Scorecard The framework organizes strategy into four specific perspectives that work in concert to drive value.
Balanced Scorecard Strategy: The Living Document Approach to Sustained Execution
Implementing the Strategy Map The true power of the methodology lies in the creation of a Strategy Map, a visual representation of cause-and-effect relationships. Investments in training, technology, and culture are tracked here because they enable the improvements in the other three perspectives over time.
More About Kaplan & norton
Looking at Kaplan & norton from another angle can help expand the discussion and give readers a second clear paragraph under the same section.
More perspective on Kaplan & norton can make the topic easier to follow by connecting earlier points with a few simple takeaways.